Privacy Policy

WHAT PERSONAL DATA MAY BE COLLECTED

The following categories of personal data concerning you may be collected:

• Contact data – information regarding name, place and date of birth, tax code, address, phone number, mobile number, email address.
• Business or professional activity data – information on the activity you carry out professionally or commercially.
• Interests – information you provide regarding your interests, including products and services you are interested in.
• Other personal data – information you provide regarding your date of birth, education, or professional situation.
• Website usage – information about how you use the website, open or forward our communications, including information collected through cookies.

HOW WE COLLECT YOUR PERSONAL DATA

The Company collects and processes your personal data in the following circumstances:

• If you register on the website to use its features;
• If you request our services and products;
• For the purchase of our services and products;
• If you respond to our marketing campaigns, for example by filling in a response form or entering data on our website;
• If other companies/business partners legitimately transfer your personal data to us.

If you provide personal data on behalf of someone else, you must ensure that the individuals concerned have read this Privacy Notice.

Please help us keep your personal data up to date by notifying us of any changes.

PURPOSES FOR WHICH YOUR PERSONAL DATA MAY BE USED

Establishment and execution of contractual relationships and related obligations

• The Company may process your contact data for the potential establishment and execution of contractual relationships, the sale of requested products, the provision of requested services, and responses to reports and complaints.
• The Company may also use your contact data, in particular your email, to provide you with information regarding the service.
• Legal basis for processing: fulfillment of contractual obligations.
• Providing the data is mandatory to manage the contractual relationship; without it, we cannot proceed.

Operational management and purposes strictly connected to accessing the website

• The Company collects your contact data and website usage data to allow you to access your Personal Area in order to: (i) download documents related to the services and products you purchased; (ii) process other requests made through the website.
• Legal basis for processing: fulfillment of contractual obligations.
• Providing the data is mandatory to respond to your requests; without it, we cannot proceed.

Marketing to meet your needs and provide promotional offers

• The Company may process your contact data for marketing and advertising purposes, to inform you about promotional initiatives through automated contact methods (email, SMS, and other mass messaging tools, push notifications, etc.) and traditional contact methods (e.g., phone call with an operator) or for market research and statistical surveys, if you give your consent.
• The Company may also process your contact data, your Interests, and other personal data you provide, to send you commercial communications in line with your preferences, based on a specific customer profile, if you give additional consent.
• Legal basis for processing: consent.
• Not providing consent does not affect contractual relationships.
• Consent can be revoked at any time.

Execution of third-party marketing activities

• The Company may process your contact data on behalf of third parties for marketing of products and services of third-party companies, mainly in sectors related to the Company's activity, using automated contact methods (email, SMS, and other mass messaging tools, push notifications, etc.) and traditional contact methods (e.g., phone call with an operator), or for market research and statistical surveys, if you give your consent.
• Legal basis for processing: consent.
• Not providing consent does not affect contractual relationships.
• Consent can be revoked at any time.

Compliance with legal obligations

• The Company collects your contact data to fulfill a legal obligation and/or to defend its rights in court.
• Legal basis for processing: legal obligations to which the Company must comply.

HOW WE KEEP YOUR PERSONAL DATA SECURE

The Company uses all necessary security measures to improve protection and maintain the security, integrity, and accessibility of your personal data.

All your personal data are stored on our protected servers (or appropriately archived paper copies) or on those of our suppliers or business partners, and are accessible and usable according to our standards and security policies (or equivalent standards for our suppliers or business partners).

Where we have provided you (or you have chosen) a password to access our website, applications, or services we provide, you are responsible for keeping that password confidential and complying with any other security procedures we have informed you of.

HOW LONG WE KEEP YOUR INFORMATION

We retain your personal data only for as long as necessary to achieve the purposes for which they were collected or for any other legitimate related purpose. Therefore, if personal data are processed for two different purposes, we will keep such data until the purpose with the longer term ceases; however, we will no longer process personal data for the purpose whose retention period has expired.

We limit access to your personal data only to those who need to use them for relevant purposes.

Your personal data that are no longer necessary, or for which there is no longer a legal basis for retention, are irreversibly anonymized (and can thus be retained) or securely destroyed.

Below are the retention periods according to the different purposes listed above:

• Fulfillment of contractual obligations: data processed to fulfill any contractual obligation may be retained for the entire duration of the contract and, in any case, no longer than the subsequent 10 years, in order to verify any pending matters, including accounting documents (e.g., invoices).
• Operational management and purposes strictly related to website access: data processed for this purpose may be retained for the entire duration of the contract and, in any case, no longer than the subsequent 30 days.
• Customer satisfaction surveys: data processed for this purpose may be retained for 30 days from the date we obtained your last consent for this purpose (except for the opposition to receive further communications).
• Marketing purposes, including profiling, and marketing activities on behalf of other third-party companies: personal data processed for marketing purposes may be retained for 30 days from the date we obtained your last consent for this purpose (except for the opposition to receive further communications); for profiling purposes, they will also be retained for 30 days.
• In case of disputes: if we need to defend ourselves or act, or even make claims against you or third parties, we may retain personal data that we reasonably consider necessary for such purposes, for as long as such claims may be pursued.

WITH WHOM WE MAY SHARE YOUR PERSONAL DATA

Your personal data may be accessed by duly authorized employees, as well as external suppliers, appointed as data processors if necessary, who provide support for the delivery of services.

CONTACTS

The contact details of the Company, as data controller, can be requested at the following email address: info@tdstransfer.it

YOUR DATA PROTECTION RIGHTS AND YOUR RIGHT TO LODGE COMPLAINTS WITH THE SUPERVISORY AUTHORITY

Under certain conditions, you have the right to request from the Company:

• access to your personal data,
• a copy of the personal data you have provided (so-called portability),
• the rectification of data in our possession,
• the deletion of any data for which we no longer have a legal basis for processing,
• opposition to processing where provided by applicable law,
• the revocation of your consent, in case the processing is based on consent,
• the limitation of the way we process your personal data, within the limits provided by data protection law.

The exercise of these rights is subject to certain exceptions aimed at safeguarding public interest (e.g., prevention or identification of crimes) and our interests (e.g., maintaining professional secrecy). If you exercise any of the above rights, we will verify your entitlement to exercise them and will normally respond within seven working days.

For any complaints or reports regarding the processing of your data, we will make every effort to address your concerns. However, if you wish, you may submit your complaints or reports to the data protection authority using the relevant contact details.

GOOGLE ANALYTICS

The website uses Google Analytics to monitor visits. The information collected via Google Analytics is used exclusively in aggregate form and does not allow tracing of individual users, except for general geolocation. Some of the collected data, even if exclusively in aggregate form, is made available to Google Analytics for service improvement and comparative analyses.

To provide website visitors with greater choice over how data is collected by Google Analytics, the Google Analytics Opt-out browser add-on is available. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about website visits should not be sent to Google Analytics.

Google Analytics, active on this site, uses first-party cookies to track visitor interactions. These cookies are used to store information, such as the time of the current visit, whether the visitor has previously accessed the site, and the content of the visited page. Browsers do not share information collected by cookies across different domains.